Our customer care team is available Monday through Thursday, from 9 AM to 5 PM (EST). We work hard to respond to all inquiries as quickly as possible, and you can expect a response within 1-2 business days.
ReturnsTo start your return, please head over to our return center.
ExchangesYou can submit your exchange via our Returns Center. Please note that we do not currently have an exchange option listed in the Returns Center, however, under the "Returns Reason" you can instead choose "Other" and in the notes explain what size/color you would like to request as an exchange. To start your exchange, please head over to our return center.
Return & Exchange PolicyWe want you to love and recommend every Green Sprouts product you receive. If you are not completely satisfied and wish to return a product, we will happily exchange the item or refund your purchase within ninety (90) days of the original purchase, for all unworn or unused product. Green Sprouts will cover the cost of the return shipping label.
If it has been longer than ninety (90) days since your original purchase, you received the item as a gift, or purchased from one of our retailers, we will provide you with a website credit for the current selling price of the item.
All green sprouts products carry a lifetime warranty against manufacturing defects in materials or workmanship. Damage due to normal wear and tear will not be refunded.
*Reusable Face Masks and any products marked as 'Sale' are considered final sale and cannot be returned, exchanged, or have price adjustments.
ShippingOnline orders are processed within 1-2 business days and are shipped within 3-5 business days. Please note that Green Sprouts is not responsible for replacing orders if the shipping address is incorrect or incomplete. We offer free USPS Ground Shipping on orders $50+ in the continental US. This offer excludes Alaska, Hawaii, AFO/FPO, and US territories. We offer regular shipping to Alaska, Hawaii, AFO/FPO, and US territories through USPS, UPS, and FedEx (where available).
CareersVisit our career page for all job openings. Click Here